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FAQs

Find answers to common questions.

What is your service area?

An approximately 75 mile radius from each of our locations across the Central United States.

How are your drivers trained?

We train and certify all our operators in-house, so they are prepared to safely deliver materials to your jobsite. We hold weekly training sessions on safety for all employees, and we even offer a safety incentive benefit program for our stockers and warehousemen.

What type of fleet do you have?

Each location includes a varied fleet of flatbed trucks (some with portable forklifts) as well as boom trucks (for multi-story projects).

Is there a truck near me?

Our delivery fleet is dispatched from many locations around your region. So yes, chances are there is a truck near you!

Do you offer before and after-hours and weekend delivery?

Yes. Most locations offer flexible after-hours and weekend delivery options.

What types of commercial deliveries do you provide?

Our many locations can deliver your materials using walk ups, walk downs, elevator roll-ins, buck hoist and high rise cranes.

Do you perform site inspections?

Yes. We regularly perform pre- and post-delivery inspections of jobsites to check safety, stocking conditions, equipment, and quality control.

Do you deliver to residential sites?

Yes. Our fleets use off-road drywall carts for sand and grass, and we can pre-deliver your drywall before your window installation if you need them. We can also perform on-site delivery access evaluations.

Can you do a walk up, walk down, or hand up at a residential site?

Yes, for a small additional charge.

Can you special order a product for me?

Yes, we can order many specialty products. If you need an item that you don’t see at one of our yards or on the website, let us know and we’ll help get it for you.

Can you help me with my product warranty?

Absolutely! We can assist you with manufacturer warranty issues and manufacturer representation when necessary. We want you to be completely satisfied with your purchase.

Are you OSHA compliant?

Yes. We believe nothing is so important that it can’t be done safely. We are committed to full compliance with OSHA and DOT laws and regulations, and we conduct regular jobsite visits to check for crew compliance.

Can I pick up an order myself at a yard?

Absolutely! Customers can call orders in advance, or they can visit any of our showrooms and speak directly with an employee about specific needs.